Frontline

This workshop is designed to empower your frontline staff with the necessary knowledge and skill set enabling them to safely and proactively understand and deal with stressful situations in the workplace, helping to keep themselves, staff and onlookers safe.

Workshop Overview:

• Features of frontline roles
• Mental Wellbeing
• Dealing with uncertainty
• Resilience
• Effective communication
• Communication barriers
• De-escalation
• Choosing a response

Benefits to your workplace :

• Reduced sick/stress leave
• Energizing environment
• Staff feel valued and safe
• Positive workplace culture
• Increase productivity
• Save time and money on days off
• Respectful intervention
• Resilient staff
• Safe working environment